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Rhonda Smith

Customer Success at LighthousePE

Rhonda Smith is currently the Director of Client Services at After Hours Multicultural Advertising. Rhonda has been in this position for six years, and is responsible for a wide variety of tasks, including developing and maintaining relationships with clients, managing accounts, and overseeing the creation of advertising campaigns.

Prior to their current role, Rhonda was the Director of Marketing, Licensing and Brand Management at Max & Lucy, a company that sells stationary products. During their nine years at Max & Lucy, Rhonda was responsible for expanding the product line to include tabletop, apparel, pet products, digital content, and textiles. This expansion led to year-over-year sales growth of 20% and retail revenue exceeding $20M. In 2005, Rhonda also helped expand Max & Lucy's reach by penetrating international markets through marketing and manufacturing partnerships across three continents.

In addition to their work at Max & Lucy, Rhonda has also managed the full creative and business objectives for mass markets, which has led to an increase in retail penetration and reorders of 50% year-over-year. Some of the retail partners they have worked with include Neiman Marcus, Macy’s, Hallmark, Container Store, Kohl’s, Target, Wal-Mart, CVS, Toys R Us and Barnes & Noble.

Rhonda Smith has a Bachelor of Science in Business Administration with a specialty in marketing and advertising from Arizona State University.

Their manager is Andrew Steele, CEO. They are on a team with Spike Stevens - CTO, Julian Conradson - Sales.


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LighthousePE

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LighthousePE is a disruptive mobile engagement platform that helps businesses strengthen customer relationships with authentically personalized communication delivered through mobile channels. Using a combination of location awareness, behavioral patterns and external customer data, LighthousePE’s proprietary AI core engine learns and adapts to individual customer preferences to drive higher recurring customer visits and spending, and ultimately help businesses create customers for life.


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