Amber Moore

Customer Experience & Digital Innovation Lead at Lightico

Amber Moore is a skilled professional with extensive experience in customer experience and digital innovation. Currently serving as the Customer Experience & Digital Innovation Lead at Lightico since March 2020, Amber focuses on optimizing client communication through research and advocacy for client needs. Prior to this role, Amber contributed to customer experience innovation at Capgemini (2017-2019), where responsibilities included designing customer research and streamlining the customer journey. Previously, as a Client Relationship Manager at Stratoscale (2014-2017), Amber built trusted relationships with clients and co-created solutions to address their challenges. Amber also served as a Customer Success Manager at Deloitte (2011-2013), where responsibilities included managing client onboarding and ensuring customer satisfaction with products. Amber holds a Bachelor of Business Administration in International Business from the University of Wisconsin-Madison (2006-2010).

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