Amanda Naples is an intuitive and gritty leader who currently serves as the Director of Customer Service at Lightology. Previously, Amanda held various leadership roles, including Senior Manager of Sales Operations at RealSure and Operations Support Manager at Redfin, where they developed playbooks and optimized customer experiences. With a strong focus on change management, Amanda has a proven track record of enhancing team productivity and fostering collaboration across organizations. Amanda's educational background includes a Change Management Certificate from Cornell University and a Lean Six Sigma Green Belt from Purdue University.
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