Bill Tillman is a seasoned professional in the telecommunications field, currently serving as a Senior Network Administrator at Lightpath since July 2010. With a specialization in supporting voice switching networks and VoIP infrastructure, Bill has extensive expertise in Microsoft Metaswitch applications and various voice services, including hosted voice and SIP trunking. Previously, Bill held the role of Advanced VoIP Analyst in the Network Management Center, focusing on fault isolation and resolution within an ITSP infrastructure. Prior experience includes working as a Communications Desk Technician and Technical Support Representative at Cablevision, where Bill monitored network performance and addressed customer issues. Bill holds a Bachelor of Arts degree in Computer and Information Systems from the University at Albany.
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