Kevin Cordes serves as a Client Service Manager at Lightpath since March 2023. Previously, Kevin held various positions at Windstream from 1999 to 2022, culminating in the role of Director of Customer Success, where oversight included a team focused on enhancing customer experience, onboarding, lifecycle management, and product adoption in SD-WAN, SASE, and UCaaS solutions for enterprise clients. In his role as Director of Account Development, Kevin managed a team responsible for supporting major accounts in the tri-state market, focusing on customer health and growth through upselling and renewals. Earlier experience includes managerial positions at PAETEC, where Kevin retained and expanded customer bases and maintained key account relationships. Kevin earned a Bachelor's degree from Montclair State University.
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