Alyssa Russo

Alyssa Russo is an experienced operations and customer service professional currently serving as the Senior Operations Manager at Lightspeed Systems since March 2025. Previously, Alyssa held various roles at STOPit Solutions, including Director of Customer Operations, where responsibilities involved enhancing customer experience and program management, defining service workflows, and developing systems to increase customer satisfaction. Before that, Alyssa was a Customer Service Manager at eDataSource, focusing on client training and relationship management. Early career experiences include dance team management at Linda Jean's Studio of Dance and training new staff at SRBI, where skills in customer service, team leadership, and training were honed.