Basil Dajani

Basil Dajani is a seasoned professional in risk operations and collections, currently serving as Senior Director of Risk Operations at Lightspeed Commerce since June 2023. Prior experience includes roles at Shopify, where Basil was Senior Manager of Risk Operations and Senior Recovery Lead, and at Thinking Capital as Director of Collections & Account Management. Basil has a robust background in managing delinquent portfolios, implementing operational strategies, and optimizing processes for efficiency across various organizational functions. The career trajectory also includes significant contributions at CIBC Bank, National Bank, Rogers Communications, and Try lawn, showcasing a strong foundation in customer service and collections management. Basil holds a Bachelor’s degree in Marketing from Concordia University.