JY

Jennifer Yip

Strategic Account Manager

Jennifer Yip is a seasoned professional with extensive experience in customer success and strategic account management. Currently, Jennifer serves as a Strategic Account Manager and previously held the position of Customer Success Manager II at Lightspeed Commerce since March 2022. Prior to that, Jennifer worked at CHEP as a Customer Success Manager from January 2018 to March 2022, focusing on enhancing customer relationships by providing value-added services. Jennifer's career also includes a role as a Strategic Sourcing Project Manager at Tru-Test, where responsibilities included managing strategic sourcing projects and engaging with various stakeholders. Earlier experience at Tru-Test also included serving in Export Customer Services for Europe, and Jennifer owned and operated Cafe Trends, where supplier management and team supervision were key responsibilities. Jennifer holds a Bachelor of Commerce in Operations Management and Supervision, as well as a Bachelor's Degree from The University of Auckland.

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