Jingfei (Sylvia) Chen is a Process Optimization Specialist at Lightspeed Commerce, a position held since February 2024. Prior experience includes serving as a CX Strategy - Voice of Customer Intern at Pratt & Whitney Canada from May 2023 to December 2023 and as a LATAM Logistics Solution Intern at Shopee from May 2022 to July 2022. Jingfei completed a Master of Management in Retailing at McGill University's Desautels Faculty of Management in December 2023, following a Bachelor of Business Administration in Supply Chain Management from Macau University of Science and Technology, earned in June 2022.
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