Laura Lambourne

Laura Lambourne is a seasoned professional with extensive experience in retail and commerce. Currently serving as Manager of Launch Services EMEA at Lightspeed Commerce since January 2022, Laura previously held the role of Team Lead, Product Specialist. Prior to this, Laura worked at Vend from June 2018 to January 2022 as a Launch and Grow Specialist, where significant achievements included developing a global win back process to enhance retention strategy and reduce churn rates. Laura's career began at H&M, starting as a sales advisor in 2014 and advancing to Global Flagship Store Manager, overseeing a team of 200 and managing performance reporting. Laura's early experience includes a position as a shop assistant at The Jog Shop, where responsibilities encompassed stock management and event organization. Educationally, Laura holds a Foundation Diploma in Fashion and Textiles from Nottingham Trent University and has completed A-levels at Brighton Hove and Sussex Sixth Form College.