Ross Carson is an accomplished and results-driven VP of Operations with extensive experience in customer operations, operational resilience, business integration, and IT transformation. They have held several prominent positions, including Vice President of Likewize Digital Care Operations and Customer Services Director for Europe at Assurant. Ross began their career at HBOS in various roles, including Sales Team Manager, before moving on to management positions at Phones 4u and Stena Line. Their leadership experience spans multiple companies, showcasing a commitment to driving success in contact centre operations.
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