Steve Hurt is an experienced professional in customer experience and service improvement, currently serving as the Customer Experience Improvement Manager at LIME since July 2010. Prior to this role, Steve was a Service Excellence Analyst at Essex County Council from October 2009 to July 2010. Steve has also held various positions at Virgin Media, including MI Manager for Operational Reward and Service Improvement Manager, from March 2006 to November 2009. Earlier in the career, Steve worked as the National Comms Manager at ntl from May 2004 to August 2006. Steve completed education at The National School in Nottingham from 1990 to 1998.
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