Ádám Kovács

Ádám Kovács has a range of work experience in the operations and customer support fields. Ádám started their career at Wolt Hungary in 2021 as a Support Associate, where they worked in various roles such as Customer Support, Restaurant Monitoring, and Courier Monitoring. In this position, Ádám was responsible for answering incoming chats and calls, resolving issues, and providing quality service to customers. After one year, they were promoted to Support Shift Lead, where they managed a team of 40+ people and assisted in problem-solving and service improvement.

In 2023, Ádám joined Lime as an Operations Coordinator. In this role, they had ownership over the company's gross revenue, availability in different markets, and utilization. Ádám worked on optimizing the service area and parking points to deliver the best service to riders while minimizing expenses and maximizing income.

Overall, Ádám Kovács has gained valuable experience in both customer service and operations, demonstrating their ability to handle various responsibilities and contribute to the success of the companies they have worked for.

Ádám Kovács attended Óbuda University from 2020 to 2024, where they pursued a Bachelor's degree in Commerce and Marketing.