Aaron Quinn

Aaron Quinn is a seasoned professional in customer experience and product support, currently serving as a Senior Product Support Specialist at Linear since January 2022, where the focus is on streamlining software projects and tracking issues. Prior to this role, Aaron spent over six years at Slack, progressing from Customer Experience Agent to Senior Customer Experience Agent and Enterprise Lead, with a notable achievement of resolving over 60,000 tickets and significantly improving service level agreement times. Volunteer work as a Customer Support Manager for Litecoin Foundation involved enhancing product support initiatives, while earlier experiences included community management for a YouTube network and various creative roles in animation and graphic design. Aaron's educational background includes a Diploma of Education in Project Management from IBAT Dublin and a Google Certification in Project Management.