Davina Baker is currently a Senior Product Support Specialist at Linear. Prior to this, they worked as a Senior Customer Experience Agent at Slack from April 2015 to November 2021, and before that, as a Lab Technician and Mac Specialist at Back From The Future from January 2007 to April 2015. In their previous role, Davina was responsible for fixing and repairing hardware issues with both Mac and Windows devices and mobile devices, as well as providing troubleshooting for software issues and ensuring that customer service was consistently of a high standard. Davina's extensive experience and knowledge in the customer service and technical support industries makes their an invaluable asset to Linear.
After completing a Masters in Classical String Performance at the University of Limerick, Davina Baker pursued a career in education, obtaining a Bachelors of Education from Saint Patrick's College Education Drumcondra. Davina holds certifications from ABRSM in both Performance Diploma ABRSM and Performance Licentiate ABRSM.
Davina Baker reports to Karri Saarinen, CEO & co-Founder. They are on a team with Tuomas Artman - Co-Founder, Mike Arvela - Developer, and Casey Bertenthal - Head of Sales.
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