Skyline Lau is a seasoned professional in product support and customer experience, currently serving as a Senior Product Support Specialist at Linear since April 2023. Previously, Skyline held the role of Senior Customer Experience Specialist at Reclaim.ai, where responsibilities included managing customer support, providing insights to the engineering team, and engaging with the user community. Additionally, Skyline owned a full-service event planning business, Team Offsites, from September 2021 to June 2022. Skyline's extensive experience at Slack encompassed various roles focusing on customer experience and product monetization, and earlier positions included accounting and financial roles at Okta, Inc., and ATCO Gas Australia, among others. Skyline holds a Bachelor's Degree in Accounting from California Polytechnic State University-San Luis Obispo.
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