Betsy Rogers has held various roles in the customer service and customer experience fields over the past 14 years. Betsy began their career in 2007 as a Customer Support Lead at Sunflower Broadband, where they provided second tier technical support and billing assistance as well as addressed customer escalations. Betsy also trained new hires in troubleshooting techniques for cable television, telephone, and data services, and monitored and performed continual coaching for a team of around 8 customer service representatives. In 2009, they joined Mediaphormedia as a Commercial Project Specialist and Customer Service/ Technical Support. In this role, they were responsible for software feature development, client project management, and client website implementation. In 2018, Betsy joined TrendKite as an Onboarding Consultant. In 2019, they moved to Cision, where they held the roles of Manager, Onboarding and Onboarding Consultant. Currently, Betsy is employed by LinearB as a Customer Experience Manager.
Betsy Rogers attended Kansas State University from 2002 to 2007, where they earned a Bachelor of Science in Anthropology.
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