Kim Chaloner is currently a Principal Trainer at MUFG Pension & Market Services, focusing on quality in training and professional development. Previously, Kim served as a Technical Trainer at Link Group, where they excelled in delivering client-centered training and fostering a collaborative team environment. With a background that includes roles as a Senior Customer Service Representative at Smart Pension and various positions in customer service and account handling, Kim has developed a strong foundation in customer experience and team leadership. Kim holds a BA (Hons) in Culture, Media and Communications from Coventry University and continues their studies in Accounting and Finance at the Chartered Insurance Institute.
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