Nirav Tandel is a Senior Manager of Major Incident Management at MUFG Pension & Market Services, leading a team to ensure the timely recovery of critical IT incidents and effective stakeholder communication. With over 20 years of experience in IT service management, they have developed expertise in service level management, service delivery, and service operations. Previously, Nirav held roles such as Major Incident Manager at Capgemini and Incident Manager Lead at Tech Mahindra, where they managed major incidents in complex multi-platform environments. Nirav holds multiple certifications, including ITIL v3 Foundation, MCITP, and CCNA, demonstrating a strong commitment to professional development. They obtained a Diploma in Computer Engineering from Padmashree Dr D. Y. Patil Vidyapeeth from 1998 to 2001.
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