Pauline Palmer has extensive experience in IT service management, currently serving as Manager of Service Transition at Link Group since December 2014. Prior to this role, Pauline held various positions at Superpartners from November 2002 to August 2005, including Senior Manager of IT Service Management and Manager of Service Support, focusing on Service Desk operations, incident and problem management, and service delivery. Earlier roles included People Manager at EDS Group from January 2001 to November 2002, demonstrating a strong background in service management and business engagement.
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