Simon B. serves as a Senior IT Support Engineer at Linklaters since July 2017, delivering customer-focused support and managing hardware assets while overseeing the setup and handover of Windows 10 devices and mobile management for both iPhone and Android. Responsibilities include user administration, ticket logging in the ServiceNow system, and providing event support for local and worldwide events. Previous roles include IT Support Engineer and IT-Student at Alliance Healthcare Deutschland AG, where Simon gained foundational experience in logistics and technical support. Educational achievements span from the Technical University of Munich to Hochschule München University of Applied Sciences, complemented by training in logistics management.
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