Abby Olorunnife

Abby Olorunnife is a Support Communications Specialist at Linktree. Prior to joining Linktree, Abby was a Reporting Analyst for the Customer Operations team at REA Group. In this role, Abby built reports in Zendesk and provided insights on customer contacts and identified trends in customer enquiries. Abby also has experience as a Client Support Specialist for Smile.io Loyalty & Rewards app, where they provided customer service to small businesses and enterprise merchants on Shopify and BigCommerce that were using the app. Additionally, Abby managed the Smile.io help centre and used content marketing to write online documentation on how to use the app (FAQs). Abby has also worked as Publishing Coordinator at DBRS and as a Project Manager Graduate at Mongrel Media.

Abby Olorunnife has a Master's Degree in Information Systems from Deakin University, Post Graduate Studies in Project Management from Sheridan College, and a Bachelor of Arts (B.A.) in Communication and Media Studies from the University of Windsor.

Their manager is Dane Burgess, Head of Customer Support.