Daniel Ragna has over 10 years of B2B SaaS experience, specializing in customer support, implementation, onboarding, customer success, and account management. Currently a Senior Customer Success Manager at LINQ, they drive strategic growth for K-12 school districts across North Carolina. Previously, Daniel held various roles focusing on customer success at companies like CreatorIQ and GRIN, where they enhanced client relationships and optimized the customer experience. Their earlier career included positions at ChannelAdvisor and media outlets like NBC 17, where they developed foundational skills in technical communication and client management. Daniel earned a Bachelor of Arts in Communications from Elon University.
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