Matt Bertke

Matt Bertke has over 13 years of work experience. From 2007 to 2018, they worked for AT&T, YP Holdings LLC, ServiceSkills.com, and Linxup. At AT&T, they held the positions of Key Account Representative and Business Acquisition Representative B2B, where they achieved 119.3% of their annual objective in 2007, placing him in the top 10% of 120 reps. At YP Holdings LLC, they served as a Success Manager, where they retained 95% of their book of business in 2016 and 97% in 2015, and increased the Net Promoter Score from 5 to 36, a 620% increase. Matt also mentored and trained other Success Managers, and surpassed all Key Performance Indicators. At ServiceSkills.com, they were a Client Success Manager, and achieved 100% of their objective in the 2nd Quarter of 2018, placing him in the top 15%. Lastly, at Linxup, they were an Enterprise Customer Success Manager, achieving 128% to Target FY 2021 and 118% to plan FY 2020, placing him in the top 5% and top 10% respectively. Matt also worked to expand and grow client partnerships and worked cross-functionally with other teams to improve processes and maximize efficiency.

Matt Bertke obtained a Bachelor of Science in Geography (Environmental & Natural Resources) with a Business Minor from Missouri State University between 2002 and 2006. In addition, they have obtained certifications from Factor 8 Sales Training (March 2020), Salesforce Trailhead (Administrator Certification Maintenance), and Udemy (SQL for Data Analysis).