Tom Vukman

Tom Vukman is an experienced IT professional currently serving as the Service Delivery Manager for Data Operations at Lion since November 2015. In this role, Tom oversees a team of engineers providing cloud, Wintel, backup, storage, and database services while ensuring compliance with reporting requirements and SLA metrics through effective vendor management. Previous roles include Service Integration Analyst and Senior IT Technical Analyst at Lion, where Tom managed IT infrastructure services and resolved challenges within the backup environment. Prior experience includes senior and associate systems engineering roles at Fujitsu Australia Limited and Eli Lilly and Company, with responsibilities encompassing backup administration and support for major clients. Tom holds a Bachelor of Computer Science from the University of Western Sydney and has obtained several project management qualifications from TAFE NSW.