Chris H.

Chris H. has been with Liquid Web since October 2006, progressing through various roles to become an Account Services Manager, currently leading an international team. Responsibilities include managing billing concerns, fraud detection, and ensuring timely account cancellations while maximizing customer retention. Chris H. coaches and mentors staff, drives team performance, and maintains high service quality standards. Previous positions include Billing Department Supervisor and Support Supervisor, focusing on customer service, technical support management, and employee development. Chris H. began a career in technology at Lansing Community College as a Help Desk Technician, after earning an Associate's degree in Computer and Information Sciences and Support Services, with further education at Michigan State University.