Hendrik Cornelis van Wingerden is a seasoned professional with over 30 years of experience in the ICT industry, primarily focused on telecommunications. They have held various leadership roles, including Head of Client Success and Customer Support at Nexxiot and Head of Operations at Lebara GmbH, where they managed operations and customer care. Currently, Hendrik serves as a Product Manager/Project Leader at Litecom AG, overseeing the development and rollout of new services. Their extensive background includes project and product management, requirements engineering, and a strong customer-oriented approach, emphasizing communication as key to success in their work.