Jillian Fitzpatrick (Schiazza) serves as the Vice President of Digital Experience at Litera since September 2025. Prior to this role, Jillian held various leadership positions at iCIMS from June 2018 to September 2025, including Vice President of Global Enablement & Customer Journey Operations and Chief of Staff to the Chief Revenue Officer, where responsibilities encompassed strategic advising and overseeing revenue operations. Jillian's background includes managing customer success teams at iCIMS, and previous experience as an Operations Manager at E*TRADE Financial Corporation, focusing on global payments and process optimization. Additional roles include administrative positions at iPlay America, Memorial Sloan-Kettering Cancer Center, and Kerry Co. Appraisals. Jillian holds a Bachelor of Science in Communication and Psychology from Villanova University and a Master's Degree in Industrial and Organizational Psychology from Capella University.
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