Joanne Kenyon

Joanne Kenyon is a seasoned professional in customer success with significant experience in various roles across multiple organizations. Currently serving as Vice President of Customer Success at Litera since December 2019, Joanne leads the customer success and renewals strategy for Enterprise, Large, and Corporate customer segments while overseeing the Partner success program. Prior to this role, Joanne held positions at HighQ, Practising Law Institute, and Iris Interactive Corporation, where responsibilities included strategic growth consulting and account management. Joanne began the career with roles such as Front Desk Associate at IHG and Marketing Assistant at GorillaLawyer.com, demonstrating a diverse skill set that encompasses customer relationship building, marketing, and office administration. Joanne earned a BA in Media & Professional Communications from the University of Pittsburgh, focusing on Corporate & Community Relations.