Karolina S. is an experienced professional in customer success and solutions consulting, currently serving as a Solutions Consultant at Litera since June 2022, where responsibilities include leading customer onboarding, providing training sessions, maximizing product adoption, and driving end user engagement. Previously, Karolina held roles as a Customer Success Manager and Customer Relations Coordinator at CLIQ Digital, where tasks involved managing 3rd party customer care setups and handling escalations. Karolina's background also includes positions at bunq, Netflix, Human Company, and Empik School Business, showcasing a strong foundation in customer support, instructional roles, and account management. Karolina holds a Master's degree in Italian Studies from the University of Warsaw, complemented by study at Università di Pisa.
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