Lynn Muench is a Strategic Customer Success Manager at Litera since August 2020, recognized with the 2022 Value Award for "Boundarylessness." Muench leads a team focused on fostering customer relationships, promoting solution adoption, and identifying business opportunities for Enterprise and Large Law clients. Previous roles include Customer Success Manager at Litera, where Muench received the 2021 Most Valuable Partner Award and the 2020 Superhero Award for driving renewal revenue and ensuring customer satisfaction through regular engagement and alignment. Prior to Litera, ClickDimensions was another key role with a focus on achieving significant revenue targets. Earlier experience includes serving as a Global Account Executive at West Corporation and an Account Manager at Xerox, where Muench achieved multiple sales awards. Muench has also pursued ongoing education through Trailhead by Salesforce since 2016.
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