Michelle Drumm is a seasoned Digital Experience Manager and Product Manager currently serving as the Senior Manager of Digital Marketing Web & eCommerce at Litera. Previously, Michelle held the role of Senior Manager, Digital eCommerce at ClearChoice Dental Implant Centers and contributed significantly to various organizations, including Caterpillar Inc., where they enhanced customer experiences across digital channels. With a strong background in product management and design research, Michelle's expertise spans leading successful digital strategies and conducting effective customer research. Their educational journey includes pursuing a Bachelor of Arts at Columbia College Chicago and ongoing studies at Loyola University Chicago.
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