Jack C. is an experienced IT professional with a background in service desk support and technical assistance. Currently serving as a Service Desk Engineer at Littlefish (UK) Ltd since August 2021, Jack C. provides support via phone, chat, and email for various organizations, collaborating with a team to address customer requests and incidents. Prior experience includes roles as an IT Technician at Synergy-UK Sheffield, a 1st Line Helpdesk Support at InVentry, and IT Support positions at Sheffield Teaching Hospitals NHS Foundation Trust, where Jack C. contributed to large-scale IT rollouts and ensured efficient IT services for medical staff. Jack C. holds a Bachelor of Science in Computer Networks from Sheffield Hallam University, earned in July 2020.
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