Gregory Akerman

Gregory Akerman possesses extensive experience in technical support and quality assurance, beginning with roles at Tundo from January 1999 to January 2001, where responsibilities included testing company systems and building a testing laboratory. Subsequently, Gregory transitioned to Followap, serving as a QA professional from September 2001 to January 2003, followed by a position as a Customer Support Expert, Tier 3, from January 2003 to January 2006. In January 2006, Gregory advanced to Senior Customer Support at NeuStar NGM, providing expert support for multiple products until April 2010. Since March 2011, Gregory has been with LivePerson, offering high-level internal and external technical support as a Tier 3 Engineer. Educationally, Gregory earned a Practical Engineer degree at Technion-Machon Technologi Le’ Israel.