Robert Miola

Robert Miola is an accomplished Senior Customer Success Manager at LivePerson, where responsibilities include enabling clients to maximize the use of software and developing strategies to enhance brand usage and solution adoption. With a solid background in customer experience and operations from Shiseido, Miola effectively managed communication with outsourced call center partners and handled customer escalations. Prior experience includes roles in marketing coordination and social media management at Sideswipe Media and Rebel Circus, respectively, as well as public relations at Levi Strauss & Co., where press coverage was secured for brand products. Miola holds a Bachelor of Arts in Communication and Media Studies from Marymount Manhattan College.