LivePerson is the developer of LiveEngage- a messaging platform that allows companies to talk with visitors in real time on websites, mobile, and social networks, enabling both customer service and conversations

Information Technology

LivePerson

LivePerson's headquarters in New York, NY, United States

This department focuses on the design, development, and implementation of software solutions to meet user needs and business objectives.

Software Development

The Engineering Team at LivePerson is responsible for designing, developing, and maintaining the LiveEngage messaging platform. This multidisciplinary team of engineers, managers, and architects focuses on infrastructure, software development, and security to ensure seamless, real-time communication for clients across various channels. Their collaborative efforts drive innovation and enhance the platform's capabilities, ultimately improving customer experiences and operational efficiency.

Engineering Team

This department focuses on ensuring customer satisfaction, retention, and success throughout the customer journey.

Customer Success

This department focuses on designing and implementing effective solutions to meet client needs and optimize systems.

Solutions Department

This department is responsible for managing client relationships, ensuring customer satisfaction, and driving sales growth through effective account strategies.

Account Management

This department focuses on the integration of development and operations to enhance deployment processes, system reliability, and continuous delivery.

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Engineering Team

Customer Success

Solutions Department

Account Management

DevOps Engineering