Colin Baumgartner

Customer Success Manager at Livly

Colin Baumgartner has a diverse work experience. Colin worked as a Customer Success Manager at Livly, where they developed relationships with property manager users and improved customer satisfaction and retention rates. Prior to that, they were a Customer Success Associate at Söshme, where they significantly improved customer satisfaction and retention rates for an early-stage payment platform for creators. Colin also worked as a Membership Associate at Soho House & Co, where they played a crucial role in delivering a high-quality experience for members and contributed to improved member retention rates and increased membership sales. Additionally, they served as an Assistant Coach for Naperville Central High School, where they utilized their strong communication and problem-solving skills to help develop the wrestling team to be one of the top 5 teams in the state.

Colin Baumgartner completed their high school education at Naperville Central High School, although the specific dates are not provided. From 2019 to 2023, they pursued a Bachelor's degree at the University of Illinois Chicago, majoring in Communications with a minor in Business Administration. In 2020, Colin also attended Y Combinator, where they studied Entrepreneurship/Entrepreneurial Studies, although the duration of this program is unspecified. Additionally, they obtained several certifications, including Customer Success Management Fundamentals and Engagement Preparation Best Practices for Customer Success Management from LinkedIn in March 2023, as well as the Nucamp Front-end Engineering certification from Nucamp Coding Bootcamp in January 2023. It is also mentioned that Colin obtained the Salesforce Basics certification, but specific details such as the month and year are not provided.

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