Vivek Basu

Vivek Basu is an experienced professional currently serving as the Manager of the Experience Centre at Livspace since May 2023, where a focus on customer needs has driven an increase in the Net Promoter Score (NPS). Prior to this role, Vivek was a Business Development Manager at Pristyn Care, achieving revenue growth through strategic KPI management and enhancing customer experiences in collaboration with healthcare institutions. Experience as an Account Manager at Airtel involved business development and client relationship management, along with previous roles during internships and short-term positions in sales and marketing across various companies. Educational qualifications include a PGDM in Marketing from IIEBM Indus Business School and a Bachelor of Business Administration in Marketing from Siliguri Institute of Technology.