Terell Smith is an IT Support Professional with experience in hardware deployment, system imaging, and user support across various sectors including healthcare and logistics. Currently serving as the O&T IT Team Lead at LJA, they oversee Active Directory and O365 user management while leading workstation provisioning and hardware lifecycle management. Previously, Terell worked as a Warehouse IT Process Analyst at Amazon and provided technical support for a large-scale Epic EMR implementation at Memorial Hermann Health System. Terell holds an Associate of Science in Information Technology from Lone Star College and has earned certifications such as CompTIA Security+, Network+, and Microsoft AZ-900.
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