Tom Eynon is a dedicated Resource Planning Manager at Lloyds Banking Group, bringing over a decade of experience in the contact center industry, including five years in utilities and ten years in the financial sector. Previously, Tom worked as a Resource Planning Analyst at British Gas from 1999 to 2005. Tom has a proven record of delivering high performance and effective team management, specializing in resource planning, workforce management, and analytics. Tom holds a BA (Hons) in Politics from the University of Leeds, earned in 1999.
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