Ian Baker is an experienced IT Change & Service Manager with 16 years of expertise in the financial sector. Currently, they serve as a 2nd line Team Leader and Change Manager at Lloyd's, where they have been employed since 2015. Ian previously held roles including Major Incident Manager at Citi and Global Markets Service Delivery Manager at EDS for ABN AMRO and RBS. They are known for their conscientiousness, strong communication skills, and results-oriented approach, effectively managing teams and projects across various organizations.
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