Isuru Bindusara is an accomplished professional with extensive experience in IT service management and supplier relations. Beginning a career at Dixons Carphone as an IT Service Team Lead, Isuru provided tailored IT solutions to diverse clients from 2004 to 2011. At Marks and Spencer from 2013 to September 2015, Isuru excelled in various roles, including Service Design & Transition Analyst and Business Service Partner, focusing on IT support models, service delivery, and customer satisfaction. Currently serving as Supplier & Contracts Manager at Lloyd's since November 2020, Isuru is instrumental in enhancing global strategic procurement functions and managing supplier performance. Isuru holds a Bachelor of Science in Computer Science from the University of Westminster, along with certifications in Prince2 Project Management, ITIL Service Management, and Lean Six Sigma Green Belt.
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