Sukhman Randhawa

Sukhman Randhawa has extensive experience in customer support and coaching, currently serving in a Customer Success role at Loadlink Technologies since August 2021, where responsibilities include supporting over 10,000 customers in North America and conducting product demonstrations and training. Previously, Sukhman has held positions as a Coach/Team Lead at Blue Ocean Contact Centers, focusing on agent development and project compliance, and as a Cloud Communications Analyst, managing technical requests. Additional experience includes resolving customer escalations as a Technical Support Specialist at Concentrix and operating laboratory equipment as a Quality Control Technician at SuperPufft Snacks USA. Sukhman holds a diploma in Environmental Control Technologies from Sheridan College and has a background in mentoring, enhancing communication and interpersonal skills.