Michael Wampler is an experienced leader in customer satisfaction and complaint resolution, currently serving as the Director of Servicing Change & Issues Management at Cenlar FSB in Ewing, New Jersey. They have previously held roles including Director of Servicing Oversight at loanDepot and Project Manager at Cenlar FSB, focusing on process improvements and regulatory compliance. A graduate of The College of New Jersey, Michael earned both an M.A. and a B.A. in English literature in 2012 and 2010, respectively, and has experience teaching English reading and composition. Michael is also an aspiring novelist and a founder of the graduate chapter of Alpha Chi Rho fraternity.
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