Lob is the only direct mail automation platform that enables businesses to transform campaign ROI and employee productivity.  The Lob platform simplifies workflows by automating the entire direct mail process - from creation, printing, postage, delivery, and sustainability with end-to-end analytics and campaign attribution. Over 10,000 businesses rely on Lob to send more than 700 million pieces of mail through the platform.

Developer Tools

Software

Lob's headquarters in San Francisco, CA, United States

This department manages and analyzes all aspects of billing and accounts payable processes.

Billing Operations

The Engineering Team at Lob is responsible for designing, developing, and maintaining the robust software infrastructure that powers the direct mail automation platform. This team focuses on creating efficient and scalable solutions to streamline workflows, enhance system performance, and ensure seamless integration of features like analytics and campaign attribution. Through collaboration and innovation, they play a critical role in supporting over 10,000 businesses in optimizing their direct mail campaigns.

Engineering Team

This department focuses on managing and executing sales strategies to acquire and maintain customers.

Sales Department

The Operations and Strategy team at Lob is responsible for optimizing operational efficiency and driving strategic initiatives across the organization. This team analyzes data to inform decision-making, enhances the direct mail automation process, and cultivates partnerships that support growth. By coordinating cross-functional efforts, they ensure seamless execution of operations and continuous improvement in service delivery to meet customer needs.

Operations and Strategy

The Sales and Customer Success Team at Lob is responsible for driving revenue growth and ensuring client satisfaction with the direct mail automation platform. This team engages with potential clients to understand their needs, delivers tailored solutions, and maintains strong relationships to maximize customer retention and success. Through strategic account management, partnership development, and data-driven insights, they help businesses leverage Lob’s capabilities to enhance their direct mail campaigns and achieve optimal results.

Sales and Customer Success Team

The Product and Engineering team at Lob focuses on enhancing the direct mail automation platform through innovative product development and technical expertise. This team collaborates to design and implement features that improve user experience, optimize performance, and ensure seamless integration of analytics and campaign attribution. Additionally, they support recruitment efforts to attract top talent, enabling the company to grow and refine its technological capabilities.

Product and Engineering

This department focuses on designing, developing, and maintaining software applications and systems.

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Other teams

Engineering Team

Sales Department

Operations and Strategy

Sales and Customer Success Team

Product and Engineering

Software Development