John Ryans is a business school graduate with over 6 years of leadership experience in fast-paced startups. They have served in various roles, including Human Resources Generalist at TDW and Senior CS Agent at Delivery Hero, before advancing to their current position as Sr. Team Lead CX at Localyze. John is passionate about fostering a culture of continuous improvement and has led cross-functional projects to achieve key company results. Their expertise includes managing teams, driving customer retention initiatives, and optimizing operational processes within the customer experience domain.
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