Jay Cockrell

Jay Cockrell is an experienced professional with a strong background in program planning and workforce management. At Lockheed Martin, Jay served as a Senior Integrated Program Planner, progressing through roles including Program Planner Asc and Integrated Program Planner from March 2021 to October 2023. Prior experience includes a position at ServiceNow as a Workforce Resource Manager, where responsibilities encompassed managing user schedules and incident dispatch, as well as customer communication. Additionally, Jay worked at Sears Holdings Corporation as HVAC Manager, overseeing a team of call center agents, and at 24-7 Intouch as Team Lead Manager, providing direction to agents. Educational qualifications include a Master of Science in Project Management and Operations from Southern New Hampshire University and a Bachelor's Degree in Computer and Information Sciences from Bethel University.