Thomas Downs

Thomas Downs is a strategic and customer-driven business leader currently serving as the Senior Director of Sales and Customer Relations at LockNet. With over 15 years of experience in the facilities services industry, Thomas has a proven track record of scaling revenue from $13M to $78M by building high-performing teams and executing customer-centric strategies. Previously, Thomas held various roles at LockNet, including Sales Manager and Customer Service Manager, after serving as a Store Manager at Starbucks from 2006 to 2011 and a Home Life Supervisor at Best Buy in 2011. Thomas earned a Bachelor of Arts in Psychology from the University of Kentucky in 2006.