Locus Robotics
Alan Moore is an experienced technology and customer support executive with a strong background in leading global teams and driving customer success initiatives. Currently serving as VP of Global Customer Support and Field Services at Locus Robotics, Alan has held prominent positions including Vice President of Technology Support Services at Commonwealth Financial Network and Head of Customer Success & Operations at ARM Services. Notable achievements include receiving a Gold Stevie Award while at Bottomline Technologies and successfully integrating large teams during significant acquisitions at American Well. Alan's extensive experience spans various industries including healthcare technology, biometric solutions, and telecommunications, complemented by an educational background that includes an Executive MBA from the D'Amore-McKim School of Business and a Management & Leadership Certificate from the MIT Sloan School of Management.