Kyle Shimer

Support Services Manager

Kyle Shimer has extensive experience in the field of geospatial technologies and support services, currently serving as the Support Services Manager at Locusview since April 2015. In this role, Kyle collaborates with a team to resolve high-priority issues and leads initiatives to optimize the helpdesk platform, Zendesk. Previously, Kyle held positions at Locusview as Deployment Operations Supervisor and Deployment Manager, where responsibilities included training personnel and developing deployment procedures. Kyle began a career in geospatial analysis as a GIS Analyst at Locusview and as a GIS Specialist at the Gas Technology Institute, contributing to advancements in energy solutions. Kyle holds a Bachelor's Degree in Geographic Information Science and Cartography from the University of Illinois Urbana-Champaign.

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